Healthcare Record Management

Most of us have health records spread across a primary care office, several specialists, hospitals, and labs, plus the notes, emails, and paper that pile up at home. Westwood Solutions provides healthcare record management for families in Malvern, on the Main Line, in Chester County, and across the Philadelphia area, so you can see the picture in one place and share it with the people who help you.

We come to you, and we work at your pace. The aim is practical: fewer portal log-ins, a clearer view of your care or a loved one’s care, and help with the questions that come up when the system is hard to follow.

One record instead of a stack of portals

Westwood Solutions is an authorized channel for Primary Record. The service connects fragmented health information from hospitals, primary care, and multiple specialists into a single, usable record for families and the care teams supporting them. Test results, diagnostic images, prescriptions, allergies, and related information can sit in one place. That removes the need to keep track of every portal password and makes it easier to coordinate care together. It also supports a family estate plan, so health information sits with the other documents people need when it matters most.

A board-certified patient advocate in your corner

If you have questions about medical services you have received, navigating your own care or the care of a loved one, or a billing issue, Steve Aylward can help you understand the process and advocate on your behalf. He is a Board-Certified Patient Advocate (BCPA), registered with the Patient Advocate Certification Board. That designation covers patient rights, autonomy, and equity; communication and interpersonal relationships; health, medicine, and the healthcare system; and professionalism and ethics.

Steve has thirty years of experience in healthcare technology, including leadership roles in revenue cycle and information management. He is a former General Manager for Microsoft’s U.S. Health & Life Science business. He serves on the board of trustees of one of the most respected health systems in the Philadelphia region and remains active in the Healthcare Financial Management Association (HFMA). He is also recognized as an Executive Fellow of the American College of Healthcare Data Management (eFACHDM), a society of fewer than 200 industry professionals.

Westwood Solutions is not a law firm and does not provide legal or tax advice. We offer this work alongside your physicians and, when an estate is involved, alongside your attorney.

To talk through what you need, call (610) 638-6402 or use our Contact page. We will follow up with a consultation and a complimentary quote.